Captivate 3 preview not working

Okay so it's been sometime since I blogged, I'm slacking, what can I say......I recently had an issue with Adobe Captivate 3 in which I could not use the native or built in preview to preview my project. I could view it in Internet Explorer, but for some reason the native viewer would not work. I looked all over the web for a solution and found absolutely nothing. After calling Adobe support, between not understanding a word the support staff was speaking and being forwarded in circles I got frustrated. I got so frustrated that I rebuilt the computer, luckily we had a Symantec Ghost image, so the rebuild was not so bad. Once the PC was rebuilt I loaded up Adobe Captivate 3, created a small video clip and attempted to preview in the native viewer. To my surprise, it didn't work. I was dumbfounded, and then I decided to make sure I had the latest version of flash player and shockwave were installed, and still no luck. It turns out that the latest version of Adobe Flash Player, version 10.xxxx is not compatible with Adobe Captivate 3. Shocker! Their developers must speak the same language as their support people and nobody understands what they are saying, so the developers for Captivate 3 and Flash cannot understand each other, hence the two applications don’t play nice together. Either that or the QA department has gone on strike. You would think that Adobe products would be compatible and backwards compatible. Low and behold if you downgrade Adobe Flash player version from 10 to 9, the issue will be resolved.